Our Pledge to Players
1. We Pledge to Communicate How Games Work
To be clear, straightforward and offer you the relevant facts.
2. We Pledge to Offer Knowledge You Can Use
To guide you – as a new or experienced player – with advice and tools on how to set a game plan that helps you keep gambling as a positive entertainment option.
3. We Pledge to Keep It Fun
To show that smart, healthy play habits are engaging and worth your time.
4. We Pledge to Be There When You Need Us
To listen, respond and offer assistance for getting help if gambling stops being fun.
My PlaySmart
PlaySmart has built a set of tools that help you personalize your play. My PlaySmart Tools can help you customize time and money budgets, understand your play habits, and/or take a break when you need it.
My PlaySmart is also available for slot machines at select Ontario casinos, to set time and money budgets.
PlaySmart Centres
PlaySmart Centres are located at every Casino and OLG Charitable Bingo & Gaming Centre in Ontario. They’re a go-to place for education and support, and can help players to:
Learn how games work with How to Play brochures
Play fun games and quizzes at scheduled events
Access digital games and videos
Get resources for help with problem gambling
Whether you want to boost your knowledge, get help with something serious, or just take a short break, PlaySmart Centres are available. They’re operated in partnership with the Responsible Gambling Council (RGC), an organization dedicated to problem gambling prevention.
