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ENABLING MULTI-FACTOR AUTHENTICATION (MFA)

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LET’S BEGIN!

You’ll need an authenticator app to link to your OLG.ca account.

Download any Authenticator App to your mobile device or your desktop.

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LOGIN TO OLG.CA

Press the “My Account” button, represented by the profile icon in the top header bar.

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ACCOUNT INFORMATION

Select the “Account Information” link from the drop-down menu.

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EDIT MFA

-In the “Manage Account” tab under “Account Information,” locate the “Multi-Factor Authentication (MFA)” section.

-Select the “Edit” Multi-Factor Authentication button.

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UPDATE INFORMATION

-In the Multi-Factor Authentication dialog window, read the steps listed in “Steps to Set Up and Link MFA to Your Account.”

-Once you are ready, check the “Enable Multi-Factor Authentication (MFA) when logging in” checkbox.

-Press the “Update Information” button.

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DESKTOP AUTHENTICATOR

If you downloaded your authenticator app on your computer, press “Copy Manual Code” to copy it to your clipboard and paste it into your authenticator app.

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MOBILE AUTHENTICATOR 

-If you downloaded the authenticator app to your mobile device, scan the QR code with the same device to open your authenticator app.

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VERIFICATION CODE

If successful, the authenticator app provides a code. Return to the “Multi-Factor Authentication (MFA) Linking” page on OLG.ca. Go to “Complete MFA Setup.”

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COMPLETE MFA SETUP

Manually enter the code from the authenticator app into the “Verification Code” text box on your desktop.

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MFA UPDATED

A green alert bar at the top of your Account Information page will let you know that you have successfully enabled Multi-Factor Authentication.

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LOGGING IN WITH MFA

Now that you have enabled MFA, you’ll have to quickly authenticate your account each time you login.

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LOGIN TO OLG.CA

Log into your account as you normally would on OLG.ca by entering your username and password.

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MULTI-FACTOR AUTHENTICATION

-The MFA dialog window will ask you for your verification code.

-Access your authenticator app to get your verification code.

-Enter the code.

-Press Login.

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CONGRATULATIONS!

You have now successfully logged into your account with MFA and are ready to play! This will be part of your new routine, ensuring you feel safe and secure each time you log in.